Richie Dawson will be presenting “People First,” which will explore how people are the foundations for excellence. Richie will be discussing building behaviours, team dynamics, focusing on customers and showcasing tangible results that stem from a commitment to prioritising people.
Richie is an advocate for transformative change and a dedicated leader in operational excellence. With a strong commitment to a ‘people first’ approach.
Richie started his continuous improvement journey as a professional services consultant, collaborating with renowned healthcare organizations such as Stanford Children’s Health, the Cleveland Clinic, and Duke Primary Care. His commitment to service excellence began as he delved deep into process improvement projects in private healthcare and championed the UPMC in Ireland Lean Training Program. This program emphasized enterprise alignment, continuous improvement, and fostering cultural enablement.
Richie holds a master’s in business studies in Lean Enterprise Excellence from SETU Waterford. He has both a Yellow Belt and Black Belt certifications, and recently achieved his Lean Six Sigma Master Black Belt focusing on service and operational productivity improvement with MTU.
Richie is currently the Director of Operations for LI4, a company with a mission of enabling and supporting organisations as they navigate Lean Industry 4.0.
Join us in Red Hat live online and in person, dial in details will be posted the week of the event. Timing:
15:00 Social time, coffee and a chat
15:30 Presentation will start
16:30 Presentation will finish after ample Q&A
17:00 Event officially ends giving some time for chatting!