Lean is a philosophy, built around strong principles, effective leadership, and respecting every individual within the organisation. Developing this culture requires challenging people and partners to grow, thereby adding value to the business, and driving organisational learning.

In early 2009, Tosara Pharma Ltd looked for the ideal roadmap to improve business performance, and decided to embrace the guiding principles that are described within the Shingo Model ®.

The first dimension requires creating an ideal culture, whereby employees feel energised, engaged and motivated to succeed. Leading with Humility, Respecting every Individual allows employees gain a deeper satisfaction for the work they do. Equally they are acknowledged, and feel the desire to reciprocate their productivity in return. It’s a win-win for both the organisation, and employees alike.